Prae Rose Quartz Facial Roller

We offer free shipping Australia wide on all orders over $75

Standard Shipping (2-7 business days) = $10

Express Shipping (1-4 business days) = $15

Once your order has been dispatched, you will receive a confirmation email, including tracking details.

Please note the above delivery time frames are an estimation.

We hope you love your Prae purchase, however if you are not 100% happy, we have a 14 day returns policy.

Prae will provide a full refund or credit note for all full price items that adhere to the conditions on our Shipping & Returns page.

Any return shipping costs are to be covered by the customer.

Sale Items

All sale purchases are final and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.

Warranty Disclaimer - Warranty covers genuine manufacturing faults and does not include any incidental or consequential damages resulting from incorrectly using/cleaning Prae Wellness product(s) or any defects caused by general wear and tear.

Any Prae Wellness product(s) damaged or faulty during transit and/or upon arrival are covered under warranty. Proof of purchase is required and contact must be made within 24 hours of delivery/collection.

To submit a warranty claim, you must notify the customer service team at hello@praewellness.com providing proof of purchase and relevant photographic evidence of the fault to enable an assessment of the issue/fault. We may request further information or the product(s) to be returned for an in-house assessment.

If warranty applies, the manufacturer will replace or refund (whole/partial), at their discretion, the item that is deemed defective.